Senior content designer leading conversation design for an AI - powered Pinterest Business Assistant. Collaborating with teams to create engaging content that connects business users with customers.
About the role
- Principal Product Manager driving product strategy and execution for T-Mobile's platform and partner offers. Leading cross-functional teams to deliver differentiated products impacting customer experience.
Responsibilities
- Constructing a compelling and effective strategy for a complex, cross-platform solution.
- Cataloguing best-fit use cases for our products/services by defining value scenarios in which the product/service was designed to accomplish tasks, achieve goals, and resolve customer problems.
- Gathering, analyzing, prioritizing and documenting product requirements based on ongoing buyer/customer needs and motivations.
- Evaluating and ranking initiatives based on customer impact, business value, and feasibility, making explicit decisions on what to do now, later, or not at all.
- Partnering with business, internal/external stakeholders and Leadership to understand current customer experiences and identify areas of opportunity.
- Working with data scientists to answer complex questions and identify meaningful insights from data for product innovation or root causes of issues.
- Leveraging rapid hypothesis driven testing methodologies and experiments (i.e. paper prototype, A/B testing, etc.) to inform direction, prioritize investment.
- Working with stakeholders and follows enterprise process to secure and maintain product funding.
- Assessing industry trends and direction, analyzing potential impacts or opportunities to customer/product, and incorporating into product process.
- Building and communicating the product/service roadmap - creating advantage from major trends shaping the market.
Requirements
- Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
- More than 10 years Relevant Product Management experience in an agile software product development environment. (Required)
- Product Development: Demonstrates complete mastery of business side skills (communication, customer research, product vision, feature definition), as well as technical architecture, Dev, and execution skills (Required)
- Communication: Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence. (Required)
- Business Analytics: Proven analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
- Customer Experience Management: Mastery level (industry leading) understanding of customer experience. (Required)
- Agile: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
- SCRUM: Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
- Technical Writing: Mastery of requirements elicitation, and writing skills including the ability to write concisely and clearly for different audiences. (Required)
- Agile Project Management: Experience with Agile backlog/project management tools. (Required)
- User Experience: Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
- Product Management: Experience in delivering large and complex business/technology initiatives. (Required)
- At least 18 years of age
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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