Hybrid Junior Client Settlements Operations Specialist – Early Morning Shift

Posted last month

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About the role

  • Support processing of withdrawal payments with third-party PSDs at TMGM. Maintain accurate financial records and assist in daily settlement tasks.

Responsibilities

  • Support the processing of withdrawal payments with third-party PSPs, following established procedures and security measures.
  • Respond to customer cases promptly and professionally, escalating complex issues to supervisors as necessary.
  • Perform daily settlement tasks under the supervision of senior staff members.
  • Conduct reconciliation of bank accounts to transaction accounts, reporting any discrepancies to supervisors for resolution.
  • Assist in bookkeeping activities using Xero accounting software, maintaining organized and accurate financial records.
  • Foster positive relationships with external service providers, facilitating effective communication and problem-solving.
  • Assist in preparing transaction remittances for the morning shift, ensuring completeness and accuracy.
  • Contribute to daily settlement procedures and data entry into the ledger system.

Requirements

  • Well organised with high accuracy levels, attention to detail.
  • Skilful with MS Office (especially Excel) and XERO applications.
  • High proficiency in both English and Mandarin.
  • Work well in a team and be able to work autonomously and take ownership of tasks.
  • Excellent communication skills and strong organizational and time management skills.
  • Familiar with MT4/MT5 Trading system is a plus.
  • Working hours: 6:00 AM to 2:30 PM Sydney time.

Benefits

  • Celebrate your tenure with us! Receive generous milestone anniversary gifts that grow with each year of service.
  • Join a vibrant workplace culture with fantastic team-building activities, fostering camaraderie and collaboration among colleagues.
  • Prioritize your well-being! Access our Flexible Spending Account (FSA) for various health and wellness needs.
  • Invest in your growth! Access annual training opportunities tailored to your role.

Job title

Junior Client Settlements Operations Specialist – Early Morning Shift

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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