Telemarketing agent supporting direct and remote sales to clients in Nicaragua with a focus on customer needs. Building client relationships and managing sales accounts effectively.
TI
Onsite Loss Prevention Store Investigations Supervisor
Posted 10 hours ago
About the role
- Store Investigations Supervisor leading a team to prevent theft and fraud in TJX Canada stores. Collaborating with various teams to improve strategies and enhance the Loss Prevention efforts.
Responsibilities
- Lead and support a team of Store Investigators in daily activities to prevent theft and fraud
- Oversee scheduling, labor allocation, payroll, and attendance
- Train and develop Store Investigators, setting goals and expectations
- Work with the Analytics Manager to allocate resources effectively
- Ensure investigators maintain accurate records of apprehensions and external issues
- Generate monthly KPI reports to identify trends
Requirements
- At least 5 years of investigation experience
- Minimum of 2 years in a management or supervisory role
- A provincial security license is required in some provinces
- Demonstrated leadership skills
- Strong technical aptitude and willingness to use relevant technologies
- Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook)
Benefits
- Guaranteed 37.5-hour work week year-round
- Reimbursed parking fees and mileage (where applicable)
- Advance scheduling to help maintain a healthy work-life balance
- Company-provided equipment (cell phone, laptop, tools)
- Provincial security licensing training and annual fee reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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