Telemarketing agent supporting direct and remote sales to clients in Nicaragua with a focus on customer needs. Building client relationships and managing sales accounts effectively.
Responsibilities
Dar seguimiento via telefónica o mensaje de texto a sus cuentas asignadas
Verificar stock e inventario; obtener pedidos de productos
Construir una relación con los clientes para mantener buenas relaciones comerciales
Realizar el debido control de los clientes para asegurar el 100% de cumplimiento en los indicadores asignados
Manejo de sus cuentas asignadas de ventas existentes y ventas incrementales
Manejar problemas administrativos, técnicos o de atención al cliente complejos bajo una supervisión mínima, mientras escala solo los problemas más complejos al personal apropiado
Otras funciones asignadas
Requirements
Mínimo de cuatro años de experiencia en el área de ventas o servicio al cliente de preferencia en call center
Conocimiento de la industria alimenticia
Conocimiento en Salesforce
Dominio de SAP
Conocimiento en Excel
Benefits
We provide a fast paced stimulating international environment
Competitive salary and benefits combined with outstanding career development opportunities
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