Customer Service Professional assisting policyholders with insurance inquiries and upselling services. Requires Allstate Insurance experience in a part - time hybrid role.
TI
Onsite Loss Prevention Customer Service Associate II
Posted 1 hour ago
About the role
- Loss Prevention Customer Service Associate focusing on preventing store loss and ensuring a positive shopping experience. Collaborating with management and maintaining store safety standards.
Responsibilities
- Supports the District Loss Prevention Manager and Store Management
- Executes core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty
- Wears a body worn camera
- Supports a positive customer shopping experience in the store
- Maintains a strong store partnership with store teams and loss prevention
- Exercises sound judgment in decision-making to ensure safety
- Adheres to Company policies and maintains Company culture and values
- Maintains a proper and professional stance at the front of the store
- Acts as a visual deterrent to prevent potential loss/dishonesty
- Reviews and understands the Store Emergency Response Guide
- Greets customers appropriately, demonstrating courtesy and respect
- Establishes and maintains a position at the front of the store or in a department
- Responds to customer requests for assistance
- Observes and reports any suspicious behavior or critical incidents
- Performs a closing safety sweep of the store
Requirements
- 0-2 years retail or security experience
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match
- medical/dental/vision
- HSA
- health care FSA
- life insurance
- short/long term disability
- paid parental leave
- paid holidays/vacation/sick
- auto/home insurance discounts
- scholarship program
- adoption assistance
Job title
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Experience level
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