About the role

  • IT Engineering Manager managing Microsoft 365 collaboration systems at TJX Companies. Leading engineering teams and improving operational excellence for global IT organization.

Responsibilities

  • Responsible for achieving operational excellence through new feature and process development within our TJX collaboration systems
  • Lead engineering teams and projects to further secure the TJX Microsoft 365 Platform
  • Mentor, coach, and develop engineering mindset and systems thinking within the team
  • Identify improvements to TJX Microsoft 365 environment based on experience and industry expertise
  • Partner with other areas within IT to deliver overall improvements to TJX's operational processes and end-user experience
  • Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams
  • Provide guidance as needed to operational teams to support L3 incident management
  • Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions
  • Maintain expert knowledge in Microsoft 365 changes and industry news
  • Lead design approaches for solving visible and complex business problems, provides input into design best practices, define standards for specific processes and / or components
  • Responsible for ensuring adherence to all enterprise and security non-functional requirements and standards for the platforms we manage
  • Special projects as assigned.

Requirements

  • Broad and advanced knowledge of the Microsoft 365 platform
  • Subject matter expertise in administration of Microsoft Exchange Online, SharePoint Online, Purview, Defender and Microsoft Teams
  • Strong Graph API and PowerShell experience automating administrative tasks and reporting
  • Experience leading governance implementation projects in Microsoft 365
  • Experience leading the delivery of Microsoft 365 solutions in a large global enterprise practicing Agile methodologies
  • Experience leading the design and architecture of Microsoft 365 solutions, ensuring they meet business requirements and align with industry best practice
  • History of creating and improving standard operating procedures and complex cross-functional work processes
  • Strong team player with a focus on customer experience that provides technical leadership and mentorship to the IT team, fostering a culture of continuous improvement and innovation.

Benefits

  • Associate discount
  • 401(k) match
  • medical/dental/vision
  • HSA
  • health care FSA
  • life insurance
  • short/long-term disability
  • paid holidays/vacation/sick/bereavement/parental leave
  • EAP
  • incentive programs for management
  • auto/home insurance discounts
  • tuition reimbursement
  • scholarship program
  • adoption/surrogacy assistance
  • smoking cessation
  • child care/cell phone discounts
  • pet/legal insurance
  • credit union
  • referral bonuses

Job title

IT Engineering Manager

Job type

Experience level

Mid levelSenior

Salary

$124,800 - $162,300 per year

Degree requirement

Bachelor's Degree

Location requirements

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