Logistic Professional at TIM managing logistics operations and analyzing performance indicators. Interacting with transporters and internal clients for service quality improvement plans.
Responsibilities
Monitor the key performance indicators (KPIs) of logistics service delivery by the logistics operator, acting promptly to maintain operational quality;
Handle routine internal process tasks (claims, tracking internal service requests, dashboards, control spreadsheets, etc.);
Interact with carriers, internal clients, the logistics service provider, and peers on matters related to logistics operations;
Support internal clients with monitoring and prioritizing requests;
Identify opportunities to improve processes.
Requirements
Currently pursuing a degree in Business Administration, Logistics Technology, or a related field;
Intermediate to advanced knowledge of Microsoft Office;
Knowledge of BI and AI-related tools is desirable.
Benefits
Flexible Benefits Program
Medical and Dental Assistance *
Medication Benefit *
Wellhub (formerly Gympass) *
Meal and/or Food Vouchers
Financial Wellness Program
Private Pension Plan
Mobile phone with unlimited internet and voice allowance
Partnerships and agreements with over 3,000 companies and institutions, including discounts on electricity bills and broadband internet
Online English course extendable to one family member or friend
Internal Training and Development Program
Profit Sharing
"My First Benefit" – Assistance for children up to 2 years old
Childcare reimbursement (for fathers or mothers)
Flexible work models and schedules
Happy Day – day off during your birthday month
Extended leave for maternity, paternity, marriage, and adoption
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