Operate and maintain systems within your functional domain with a focus on availability and performance;
Promote appropriate technical solutions through interaction with the areas/teams involved in the project/system;
Perform large-scale restores and changes;
Resolve incidents and perform root cause analysis;
Act proactively to ensure high availability;
Contribute to project architecture from the operating systems perspective;
Open support tickets with vendors;
Perform performance analysis;
Perform maintenance on cluster tools and software;
Administer the management server (MS) responsible for the application;
Monitor and control application availability;
Monitor infrastructure components, applications, services, synthetic tests, and real user behavior;
Create, follow up on, and support the execution of action plans when necessary to ensure application availability;
Monitor service behavior to ensure the integrity of alarms and notifications, periodically reviewing triggers that identify abnormal service behavior, as well as dashboards and visualizations;
Actively support TIM projects by proposing viable technical alternatives;
Maintain monitoring documentation and runbooks, documentation of tools and configurations, integrations, and other related materials.
Requirements
Familiarity with handover/transition processes from DEV to Ops;
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