Sales assistant at Team JD in Helsinki ensuring customers receive excellent service and maximizing store profitability. Responsibilities include effective sales, maintaining stock, and customer engagement in a team - oriented environment.
About the role
- Sales Specialist in Modern Work solutions for TIEVA, leveraging relationships to drive service sales. Collaborating to deliver tailored solutions that enhance productivity for clients.
Responsibilities
- This is an outstanding opportunity for a sales specialist or subject matter expert (SME) in Modern Work to join our dynamic team, bringing specialist insight and adding tangible value by proactively selling Modern Work services into existing accounts.
- You will leverage strong working relationships with sales colleagues across multiple teams, ensuring our solutions are not only expertly designed and delivered, but also closely aligned with the evolving needs of our clients.
- By collaborating cross-functionally, you will help translate real-world requirements into innovative experiences that truly make a difference for the customers we serve.
- Modern Work is a critical component of the sales portfolio within TIEVA and offers market leading solutions to our customers to cover all aspects of TIEVA’s end point portfolio and we are seeking a sales specialist to drive and deliver client engagements in these areas.
- Working as an overlay with internal sales team to identify, qualify, and pursue Modern Work sales opportunities within the UK market aligning with account managers and existing trading accounts.
- Lead the design, deployment, and optimisation of cutting-edge Modern Work solutions for clients across a diverse range of sectors.
- Act as a trusted advisor, translating customer requirements into tailored, market-leading solutions focused on enhancing productivity and cost optimisation.
- Work closely with internal sales, technical, and project management teams to ensure seamless delivery from initial consultation through to implementation and ongoing managed services.
- Stay ahead of the curve by keeping up to date with industry developments, new technologies, and emerging trends in both Modern Work usage and end point solutions.
- Drive customer engagement through demonstrations, presentations, and hands-on solution workshops, helping clients unlock greater value from their investment.
- Champion innovation, identifying opportunities to integrate new products, platforms, and approaches that set TIEVA apart in the marketplace.
- Support pre-sales activities, including solution scoping, proposal development, and technical documentation, ensuring high standards and customer satisfaction at every stage.
- Position adoption & change management as part of every Modern Work sale.
- Identify cross-sell and up-sell opportunities in security, compliance, collaboration, and cloud services.
Requirements
- A strong background in Modern Work sales, with experience in selling Microsoft 365 and end point solutions.
- Experience building and closing multi-stage deals that include licences, services and managed services such as Managed M365, Managed Endpoint and service desk.
- Hands-on experience selling Microsoft 365 / Modern Work solutions (e.g. Teams, Exchange, SharePoint, OneDrive, security & compliance features, Copilot) within a Microsoft partner, MSP or VAR environment
- Experience selling Microsoft-funded workshops, assessments, or proof-of-concepts.
- Understanding of related technologies such as Azure AD/Entra ID, Intune, Defender, and Viva.
- Strong understanding of common customer scenarios:
- Hybrid working and collaboration
- Secure productivity and endpoint management
- Email and file server migration to M365
- Information protection, DLP, basic compliance needs
- Ability to run business-level conversations with IT and non-IT stakeholders (CIO, CFO, HR, Operations, etc.).
- Minimum 3 years’ experience in an IT Sales role
- Proven track record in selling and hitting targets
- Consultative sales skills
- Proven track record of working with Account Management sales teams
- Negotiation and closing skills
- Excellent written and verbal skills
- Ability to work independently
- Results orientated
- Understanding of adjacent technologies and services: Entra ID / Intune / Defender / Zero Trust
- Azure and cloud infrastructure
- Voice/UC integrations with Teams.
- Experience working closely with Microsoft account teams or within the Microsoft partner ecosystem on co-sell and funded programmes.
- Certifications (Microsoft 365 Fundamentals e.g. MS-900, SC-900 and AI-900)
- Knowledge of other Modern Work solutions such as Google Workspace.
Benefits
- Financial
- Life Insurance
- Pension
- Car allowance (subject to role)
- £1000 refer a friend bonus.
- Generous uncapped commission scheme (sales role)
- Profit share bonus scheme (non-sales, subject to T&C’s)
- Free will-writing service
- Long Service Awards (financial and time rewards)
- Electric Car Scheme (salary sacrifice)
- Cycle to Work Scheme (salary sacrifice)
- IT Purchase / Loan Scheme
- Financial Wellbeing Tool
- Pension Surgery (consultation with a financial advisor)
- Discount scheme (retail, experience days etc.)
- Navan Buying holidays (salary sacrifice)
- Childcare voucher scheme
- Health and Wellbeing
- Private Medical Insurance
- Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
- Digital GP
- Wisdom Wellbeing platform
- Gym membership contribution
- Gym time
- Yoga –Free onsite yoga
- Eye tests
- Flu jabs
- Fruit basket –per floor stocked weekly
- Mental Health First Aiders
- Time off
- Holidays –above statutory increasing with service, plus 8 bank holidays
- Birthday benefit -Have your birthday off on us!
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Compassionate Leave
- Jury Duty
- Funeral Leave
- Volunteering Days
- Perks
- Welcome goodie bag.
- Company apparel
- Free staff parties
- Incentives –Competitions and prizes including trips.
- Staff awards
- Culture Team events
- Environment
- Free onsite parking
- New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.
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