Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
About the role
- ServiceNow Developer at Vivicta building modern, scalable, AI-enhanced solutions. Develop backend functionalities and enhance ServiceNow capabilities in an agile environment.
Responsibilities
- Develop backend functionalities in ServiceNow using JavaScript (Business Rules, Script Includes, Flow Actions, Scheduled Jobs, Scripted REST APIs).
- Work with AI capabilities in ServiceNow ( Now Assist, AI Search, intelligent routing, predictive models ).
- Contribute to the development and enhancement of the Service Portal and Service Operations Workspace — integrating data, logic, and AI to deliver a modern and intuitive user experience.
- Design data structures, workflows, and automation across various modules (ITSM, GRC, SIR, ITAM or others depending on the project).
- Test, document, and deliver solutions with high quality, including active participation in code reviews.
- Collaborate with architects, analysts, and other team members in an agile environment.
- Explore new capabilities of the ServiceNow platform and bring ideas to improve existing solutions.
Requirements
- Experience with any of following is advantage - Service Operation Workspace and/or Service Portals and/or AI Features in ServiceNow (AI Search, Now Assist, generative AI use cases).
- Hands-on experience developing on the ServiceNow platform (minimum 2 years) with a strong understanding of its capabilities.
- Knowledge of JavaScript (server-side scripting) and/or Angular JS is advantage.
- Experience creating Script Includes, Business Rules, Flow Designer actions, and Scripted REST APIs.
- Ability to design scalable, maintainable, and cleanly written solutions.
- English proficiency sufficient for effective communication in an international team.
Benefits
- The contract is for an indefinite period of time.
- Working on Shift system.
- Free fitness facilities in the building in Ostrava, sports with Multisport for other locations.
- Sick pay contribution for long-term serious illness in excess of the law.
- 107 CZK meal allowance on top of salary.
- IT courses, certifications, language training and personal development courses covered by the company.
- Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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