Bilingual speaker providing administrative and operational support while managing multilingual communication in a fast - paced environment. Seeking organized, proactive team members based in Brazil.
About the role
- Assistant Manager supporting property management at Silverbrook Apartment Homes. Play a crucial role in resident engagement, leasing, and community coordination in Aurora, CO.
Responsibilities
- Assist the Property Manager in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
- Contribute to marketing and leasing efforts to attract prospective residents.
- Conduct property tours, highlighting the unique features and benefits of our communities.
- Assist in the screening and selection process of prospective residents.
- Ensure accurate and up-to-date records of apartment availability and occupancy rates.
- Manage the leasing process, including the preparation and execution of lease agreements.
- Provide exceptional customer service to prospective and current residents.
- Address inquiries and concerns promptly and professionally.
- Timely collection of rent payments from residents and maintenance of accurate records.
- File evictions when necessary.
- Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
- Foster positive relationships with residents and address their concerns effectively.
- Coordinate maintenance requests and ensure prompt resolution.
- Stay informed about industry trends and best practices to continuously improve service delivery.
Requirements
- Previous experience in property management or customer service is strongly desired.
- Strong interpersonal and communication skills, with the ability to build rapport with diverse individuals.
- Excellent organizational and time management abilities to handle multiple tasks effectively.
- Proficiency in property management software and Microsoft Office suite.
- Knowledge of Fair Housing regulations and leasing practices is an advantage.
- Flexibility to work evenings and weekends, as required.
Benefits
- Competitive pay
- Renewal bonus
- Housing discount
- Medical, Dental, and Vision insurance
- 401k Match
- 3 weeks paid time off
- Company paid holidays
- Team referral bonuses
- Good work-life balance
- Opportunity for growth
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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