Quality Assurance Specialist responsible for quality tasks and operations at Thorne. Managing compliance and supplier relationships while supporting quality assurance processes in a fast-paced environment.
Responsibilities
Responsible and accountable for quality tasks and operations.
Supports Change Control process, Corrective and Preventive Action (CAPA) system, nonconforming material process, supplier qualification process, internal audit process and third-party audit process.
Schedules, coordinates, and conducts audits of suppliers including, but not limited to, contract manufacturers and raw material suppliers.
Works with the Material Review Board, Purchasing, and Suppliers to resolve product issues.
Coordinates and manages relationships with outside contract manufacturers.
Manages working relationships with all Thorne Research outside manufacturers.
Coordinates with contract manufacturers to ensure adequate communication on and understanding of requirements.
Builds strong working relationships with purchasing, engineering, quality, planning, and the sales team when dealing with requirements for contract manufacturing and supply chain integrity.
Initiates and completes customer complaint investigations. Communicates complaint investigation details, root cause, and CAPAs (when applicable) to appropriate parties.
Ensures compliance with cGMP, FDA, OSHA, and all other regulatory requirements, in accordance with company policy.
Requirements
Minimum Bachelor’s degree with at least four years of related experience; or equivalent combination of education and experience.
Ability to effect change in a positive environment.
Must be able to provide constructive arguments and sound justification as it pertains to technical and supplier requirements.
Initiates and completes reports in a timely manner.
Works independently with little direction or oversight, in a fast-paced environment.
Schedules projects and meets tight deadlines.
Ability to travel more than 50% of time.
Develops and delivers on assigned objectives within requested timeframes.
Possesses good interpersonal skills and engages others in a positive manner.
Possesses strong attention to detail.
Possesses strong verbal and written communication skills.
Raises issues and concerns promptly and offers pragmatic solutions for consideration.
Documents and presents work in a clear, accurate, and concise manner.
Benefits
Competitive compensation
100% company-paid medical, dental, and vision insurance coverage
Company-paid short- and long-term disability insurance
Company-paid life insurance
401k plan with employer matching contributions up to 4%
Gym membership reimbursement
Monthly allowance of Thorne supplements
Paid time off, volunteer time off and holiday leave
Training, professional development, and career growth opportunities
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