Life Care Manager providing support and guidance to families navigating aging care in Waltham. Collaborating with clients and professionals to ensure comprehensive care and resources are accessible.
Responsibilities
Conduct professional, objective assessments of older adult clients and their families, including psychosocial history; in-person meeting; communicating with collaterals as needed (other family, care providers, facility staff, etc.)
Develop professional, effective relationships with clients, families, responsible parties, and care providers in all care settings.
Create and effectively communicate client-centered, professional, objective, creative recommendations for care, resources, education and support to clients and their families.
Assist in the implementation and oversight of recommendations (home care, assisted living, nursing home, etc.)
Provide client-centered problem-solving, ongoing support, and advocacy for clients as needed.
Arrange for and/or accompany clients to medical appointments, arrange transportation if needed, provide feedback to family, ensure that medical orders are followed through, as needed.
Provide support and education to family/loved ones coping with loss, dementia, illness, change, resistance.
Document billing and interventions daily.
Attend weekly in-person supervision with the Director of Clinical Services.
Attend monthly Group Supervision; staff meetings; facility tours.
Attend professional development programs sufficient to obtain and maintain licensure and certification.
Apply for and renew licensure and certification as required by relevant governing bodies.
Abide by Standards of Practice for Aging Life Care Professionals as determined by ALCA.
Requirements
Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or a related field.
3-5 years’ experience working with older adults and families.
Excellent clinical skills; knowledge of family dynamics and family systems.
Highly organized, ability to work in non-traditional, highly professional work environment, and manage fee-for service caseload effectively.
Outstanding interpersonal and communication skills.
Knowledge and comfort using electronics including a “smart phone”, laptop/desktop computer.
Ability to drive with access to a vehicle.
Obtain and/or maintain membership in the Aging Life Care Association (ALCA).
Obtain and maintain certification as required by ALCA.
Maintain professional licensure as required by the Commonwealth of Massachusetts.
Benefits
Competitive compensation
Flexible work schedules and hybrid work opportunities
Health, dental, and vision insurance
Professional development support and continuing education reimbursement
A collaborative, inclusive culture focused on employee well-being and growth
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