Principal UX Researcher leading end-to-end research programs for emerging experiences at Disney+. Partnering with design and product leadership to drive product strategy and innovation.
Responsibilities
Lead end-to-end research programs across discovery, validation, and measurement for emerging experiences including XR, spatial, and multi-device ecosystems
Partner with design and product leadership to define learning agendas and research roadmaps aligned to business strategy
Use generative methods to uncover unmet needs, behaviors, and motivations, turning them into actionable frameworks and opportunity spaces
Conduct evaluative research to assess usability, comfort, and engagement in immersive and spatial environments
Translate research findings into clear, compelling narratives that influence executive decisions and cross-functional roadmaps
Collaborate with engineers and designers to identify feasibility constraints and inform iterative product experimentation
Partner with data science to triangulate qualitative insights with behavioral analytics
Mentor designers and junior researchers in research planning, synthesis, and storytelling
Champion inclusivity and accessibility in emerging modalities, ensuring new technologies feel human and inviting for everyone
Requirements
10+ years of experience in UX Research, Human Factors, or related field, with a strong portfolio of studies that shaped product strategy and design
Bachelor’s degree and/or equivalent work experience
Expertise across a range of qualitative and quantitative methods, and the ability to choose the right one for the question
Proven experience leading research in emerging technology domains (XR/VR/AR, spatial computing, multi-screen environments)
A track record of influencing product strategy and direction through evidence-based insight
Strong storytelling and synthesis skills with the ability to make complex findings clear, credible, and actionable for any audience
Comfort navigating ambiguity and designing studies for uncharted product spaces
Deep empathy for users and an instinct for translating emotion and behavior into product opportunity
Experience mentoring and elevating the practice of UX Research within cross-functional teams
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
full range of medical, financial, and/or other benefits, dependent on the level and position offered
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