Claims Consultant at The Hartford handling Professional Liability and Accountants claims from inception to resolution. Focused on investigations, coverage analysis, and superior customer service.
Responsibilities
Handling a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims, from inception to final disposition.
Conducting investigations and analyzing and evaluating the information learned.
Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim.
Writing and communicating to insureds in regard to coverage, liability, damages and other issues.
Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment.
Presenting cases to management for expense or indemnity reserve authority above established authority levels.
Developing and implementing resolution strategies through negotiations to achieve high quality outcomes.
Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review.
Understanding and analyzing potential extra-contractual liability as needed.
Attending trials and mediations as necessary.
Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives.
Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
Providing support and working collaboratively with business partners to evaluate and address claim trends and developments.
Addressing inquiries from agents and policyholders, providing superior customer service.
Providing key training and marketing support to Underwriters.
Requirements
Juris Doctorate degree required.
Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.
Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus.
Candidates are required to have knowledge and experience handling all aspects of liability claims.
Excellent oral and written communication skills.
Excellent strategic thinking ability and execution skills.
Excellent negotiation and advanced technical claim handling skills.
Knowledge of insurance coverage issues a plus.
Superior time, task prioritization and desk management skills.
An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
Benefits
Medical, Dental, Vision, Life and Disability Insurance, 401K.
25 days paid time off in your first full year and Paid Holidays.
Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate).
Student Loan Paydown Program – eligible to participate after 6 months of service.
Paid volunteer opportunities
Job title
Claims Consultant – Accountants and Professional Liability
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