Portfolio Manager orchestrating change initiatives across marketing and digital customer experience at The Very Group. Leading delivery teams, managing resources, and driving performance and value.
Responsibilities
Lead multi-disciplinary teams in a large-scale, fast-moving digital business, through up to 6 direct reports and matrix management of multiple delivery teams (100+ colleagues).
Role model exemplary delivery principles and champion a culture of performance, accountability, and continuous improvement.
Manage recruitment, performance, and development of senior delivery managers. Act as coach and mentor.
Accountable for all change delivery within one or more PUs, including planning, funding, resourcing, and reporting to deliver business value early and at high velocity.
Manage delivery interconnectivity across PUs and ensure effective delivery drives benefits to customers and colleagues underpinning PU’s annual strategy.
Steer delivery teams to deliver on time, to cost, and with quality outcomes.
Establish and manage PU delivery plan, ensuring alignment across squads.
Facilitate collaboration, remove blockers, and build talent pipelines internally and externally.
Drive team productivity using metric-driven continuous improvement.
Support Head of Delivery and PMO in raising standards and implementing strategies to meet OKRs.
Champion knowledge sharing and innovation through forums and showcases.
Proactively identify and manage risks, issues, assumptions, and dependencies.
Manage escalation process with GLT and Head of Delivery/ePMO.
Facilitate portfolio planning cycles and contribute to Quarterly Planning Process (QPP).
Work with stakeholders to prioritise work from technical and product roadmap perspectives.
Ensure adherence to governance framework across projects, small change, and BAU.
Monitor delivery performance, risks, and status.
Facilitate portfolio-level decision-making forums with senior executives and sponsors.
Monitor squad/team capacity, align resourcing to priorities, and optimise allocation.
Identify and resolve resource bottlenecks.
Manage budget allocations and expenditure tracking.
Support business case creation and benefits tracking.
Provide advice and information to senior management for investment decisions.
Act as primary delivery contact for exec PU sponsor and GLT stakeholders.
Build productive relationships with senior leaders, Heads of Product, Heads of Tech, and delivery teams.
Communicate progress, risks, and changes clearly to PMO and stakeholders.
Provide regular portfolio updates and manage escalations.
Deliver accurate and timely reporting on KPIs and delivery metrics
Requirements
Expert in portfolio and programme management with proven ability to govern large, complex, cross-functional portfolios.
Strong people leader with evidence of delivering transformation.
Excellent commercial and financial acumen.
Deep understanding of agile, waterfall, and hybrid delivery models.
Skilled in change leadership and influencing across organisational boundaries.
Action-oriented, removes barriers to rapid delivery.
Strong stakeholder and third-party management skills.
Ability to coach, mentor, mediate, and build team resilience.
Significant experience in delivery and leadership roles in large, complex, technology-led organisations, with deep knowledge of PU area.
Benefits
Flexible, hybrid working model
Inclusive culture and environment, check out our Glassdoor reviews
£10,000 flexible benefits allowance to suit your needs
30 days holiday + bank holidays
Udemy learning access
Bonus potential (performance and business-related)
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