Hybrid Portfolio Manager – Marketing, DCX

Posted 3 weeks ago

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About the role

  • Portfolio Manager orchestrating change initiatives across marketing and digital customer experience at The Very Group. Leading delivery teams, managing resources, and driving performance and value.

Responsibilities

  • Lead multi-disciplinary teams in a large-scale, fast-moving digital business, through up to 6 direct reports and matrix management of multiple delivery teams (100+ colleagues).
  • Role model exemplary delivery principles and champion a culture of performance, accountability, and continuous improvement.
  • Manage recruitment, performance, and development of senior delivery managers. Act as coach and mentor.
  • Accountable for all change delivery within one or more PUs, including planning, funding, resourcing, and reporting to deliver business value early and at high velocity.
  • Manage delivery interconnectivity across PUs and ensure effective delivery drives benefits to customers and colleagues underpinning PU’s annual strategy.
  • Steer delivery teams to deliver on time, to cost, and with quality outcomes.
  • Establish and manage PU delivery plan, ensuring alignment across squads.
  • Facilitate collaboration, remove blockers, and build talent pipelines internally and externally.
  • Drive team productivity using metric-driven continuous improvement.
  • Support Head of Delivery and PMO in raising standards and implementing strategies to meet OKRs.
  • Champion knowledge sharing and innovation through forums and showcases.
  • Proactively identify and manage risks, issues, assumptions, and dependencies.
  • Manage escalation process with GLT and Head of Delivery/ePMO.
  • Facilitate portfolio planning cycles and contribute to Quarterly Planning Process (QPP).
  • Work with stakeholders to prioritise work from technical and product roadmap perspectives.
  • Ensure adherence to governance framework across projects, small change, and BAU.
  • Monitor delivery performance, risks, and status.
  • Facilitate portfolio-level decision-making forums with senior executives and sponsors.
  • Monitor squad/team capacity, align resourcing to priorities, and optimise allocation.
  • Identify and resolve resource bottlenecks.
  • Manage budget allocations and expenditure tracking.
  • Support business case creation and benefits tracking.
  • Provide advice and information to senior management for investment decisions.
  • Act as primary delivery contact for exec PU sponsor and GLT stakeholders.
  • Build productive relationships with senior leaders, Heads of Product, Heads of Tech, and delivery teams.
  • Communicate progress, risks, and changes clearly to PMO and stakeholders.
  • Provide regular portfolio updates and manage escalations.
  • Deliver accurate and timely reporting on KPIs and delivery metrics

Requirements

  • Expert in portfolio and programme management with proven ability to govern large, complex, cross-functional portfolios.
  • Strong people leader with evidence of delivering transformation.
  • Excellent commercial and financial acumen.
  • Deep understanding of agile, waterfall, and hybrid delivery models.
  • Skilled in change leadership and influencing across organisational boundaries.
  • Action-oriented, removes barriers to rapid delivery.
  • Strong stakeholder and third-party management skills.
  • Ability to coach, mentor, mediate, and build team resilience.
  • Significant experience in delivery and leadership roles in large, complex, technology-led organisations, with deep knowledge of PU area.

Benefits

  • Flexible, hybrid working model
  • Inclusive culture and environment, check out our Glassdoor reviews
  • £10,000 flexible benefits allowance to suit your needs
  • 30 days holiday + bank holidays
  • Udemy learning access
  • Bonus potential (performance and business-related)
  • Up to 25% discount on Very.co.uk
  • Matched pension up to 6%
  • More benefits can be found on our career site

Job title

Portfolio Manager – Marketing, DCX

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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