Technical Account Manager building relationships with world - class customers at Adobe. Ensuring customer satisfaction and optimizing product performance within Adobe Experience Cloud solutions.
About the role
- Embedded Technical Account Manager providing eSIM solutions support. Joining Thales in Madrid, focusing on technical client interactions and project management.
Responsibilities
- Provide in-depth eSIM pre-sale support to the Sales, Customer/VLA Customer.
- Project management within BAP process with technical specifications.
- Provide in-depth eSIM post-sale support to customers.
- Communicate and adapt to customer technical requirements.
- Animate, educate & support technical consultants on local accounts.
- Ensure feedback to corporate teams on technical features required.
- Assist sales & marketing forces in defining or positioning eSIM products.
- Provide ad-hoc support and/or training to customers.
Requirements
- Master’s degree in engineering, Computer Science or Telecom.
- Additional degree or affinity in Business or Commercial engineering preferred.
- Prior SIM/eSIM Technical Consulting experience (10 years).
- 10 years’ experience in smart cards and wireless devices.
- Understanding of telecom access network environment (GSM/UMTS/CDMA/LTE/5G).
- Understanding of 3GPP, 3GPP2 and GSMA standards.
- Knowledge of RSP/eUICC Standards SGP.02 (M2M), SGP.22 (CE), SGP.32 (IoT).
- Ability to explain standards in detail to customers.
- Innovator mindset for new IoT eUICC solutions.
- Experience in business communications to present technical features.
- Fluent in at least English and Spanish.
Benefits
- Flexible working hours.
- Intensive working days on Fridays and during August.
- Remote-friendly - 2/3 days a week working from home.
- Restaurant allowance and social benefits (health insurance, kindergarten).
- Free coffee on-site!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Technical Account Manager providing strategic and technical guidance to customers at Wiz. Reinventing cloud security to empower businesses throughout their cloud journey.
Technical Account Manager in charge of developing relationships with crypto merchants in APAC. Coordinate onboarding, monitor performance, and contribute to revenue growth while ensuring merchant satisfaction.
Technical Account Manager for growing relationships with crypto merchants across APAC region. Serving as main contact while ensuring business growth and exceptional merchant experience.
Senior Technical Account Manager maximizing value of email - based risk assessment solution for clients. Collaborating with teams to analyze fraud and implement risk mitigation strategies across sectors.
Red Hat OpenShift Technical Account Manager supporting enterprise customers in adoption and implementation of Red Hat solutions. Building relationships and advocating for customers while enhancing their technology experience.
Solutions Account Manager responsible for sales expansion and customer satisfaction in Research Intelligence business. Establishing relationships and driving renewals with strategic upselling opportunities.
Technical Account Manager role focused on managing API integrations between KeyBank and clients. Collaborating across teams to ensure seamless technical onboarding and support for clients' banking needs.
Technical Account Manager at GTX Solutions leading client engagements from both strategic and technical perspectives. Focused on Customer Data Platforms and MarTech integrations.
Technical Sales Account Manager at Axalta serving Korean OEMs. Providing technical service and leading business opportunities across multiple customer plants in an international environment.