Senior Solutions Architect designing digital manufacturing solutions at LyondellBasell. Leading architecture for production, reliability, energy, and sustainability use cases with a focus on innovation.
About the role
- Solution Architect responsible for the adoption and value delivery of Thales's cyber security products. Collaborating with customers to maximize the value throughout their journey.
Responsibilities
- Serve a critical function within the organization by ensuring ongoing and ever-improving customer return-on-investment at scale
- Meet with customers at the various phases of product deployments
- Collaborate with other teams to ensure products are architected, deployed and configured in a manner to deliver maximum value
- Understand at a macro-level how customers are leveraging Imperva’s product offerings
- Identify new emerging business and technical trends
- Work closely with Product Management (PM) and Product Development (PD) to ensure strategic product roadmaps align with evolving customer requirements and expectations
- Drive product adoption, expansion, and customer engagement through webinars, digital content, and cohort engagement approaches (e.g., workshops, office hours, etc.)
- Partner with the CSMs to accelerate time to value and increase feature adoption thereby accelerating the customer life cycle journey to enable expansions more quickly and successfully
- Contribute to the creation of content for the Digital CSM organization, Community, and other value-added collateral that can be shared with our customers at scale
- Liaise with Product Management and Product Engineering teams to ensure a closed loop feedback model
- Partner with services team members for health checks and value assessments
- Build engagement playbooks and reach out to customers with a relentless focus on quick solutions and positive outcomes
- Contribute and execute on Get Our Act Together (GOAT) plans for at-risk customers
- Organize product-centric office hours where customers can become more familiar with the product
- Conduct periodic customer health-checks
- Prepare and educate customers on new features and releases
- Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
Requirements
- 10+ years technology experience
- Excellent interpersonal, communication, presentation, and project management skills
- Demonstrated facilitation, collaboration and problem-solving skills
- Demonstrated ability to build effective working relationships with stakeholders leading to “trusted advisor status”
- Demonstrated competency in the ability to translate customer/business requirements into business solutions
- Demonstrated understanding of the 360 customer experience, including but not limited to client business drivers and client value attainment (ROI/TCO)
- Deep understanding of the full software development lifecycle, application deployment processes, and automation (APIs)
- Strong knowledge of cloud architecture as well as the IT landscape
- Proficient with at least one the following cloud service providers (AWS, GCP, Azure)
- Proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Ability to position, discuss and debate solution validation, using objection-handling skills
- Proficient with and understanding the foundation concepts of data protection (key management and encryption)
- Highly motivated with the ability to work independently to successfully drive projects
- Ability to travel to customer as needed
- Applicants must have a valid work permit in the UK.
Benefits
- Flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times
- Opportunities for committed employees to learn and develop their career
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Bilingual Senior Solutions Architect designing end - to - end enterprise solutions for financial services. Collaborating with stakeholders in French and English - speaking regions to develop scalable architectures.
Senior AI Solutions Architect designing and implementing enterprise AI solutions using Microsoft Azure. Collaborating with stakeholders and building scalable AI/ML pipelines.
Solution Architect bridging customer needs and platform engineering at Woven by Toyota. Collaborate with Inventors to design scalable solutions leveraging the Robot Platform.
Senior Solution Architect for Envitia designing modern data - driven solutions. Leading architecture delivery and pre - sales efforts in Defence sector.
Data Solutions Architect at Envitia, delivering innovative data - centric solutions for clients. Collaborating with teams to architect solutions using AWS and Azure technologies while ensuring quality and compliance.
AI Solution Engineer focusing on AI/ML and data execution within platform engineering for federal agencies. Collaborating with a Solution Architect on sprint - based platform releases.
AI Solution Engineer supporting analytics workflows, data ingestion, and ML operations for a Supply Chain Enterprise program. Involves executing ETL processes and maintaining data pipelines in a government context.
Account Solution Architect at Red Hat assisting customers with hybrid cloud solutions. Building relationships and architecting innovative solutions across diverse industries.
Dental Software Implementation Specialist ensuring smooth onboarding for ClearDent's customers by providing project management, coordination, and training. Work involves training, consultation, and relationship management with dental practices.