Hybrid Service Desk Administrator

Posted 2 days ago

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About the role

  • Service Desk Administrator providing hardware and software support for users in Teya's hybrid environment. Maintaining IT service standards and collaborating across teams to enhance business performance.

Responsibilities

  • Provide hardware and software support to users
  • Ensure compliance with corporate device management and security policies
  • Manage video conferencing solutions
  • Distribute and manage mobile devices
  • Support onboarding and offboarding of Teyans
  • Maintain a highly automated environment
  • Work closely with stakeholders and promote company values
  • Deliver high-quality support

Requirements

  • At least two years' experience in a similar IT service environment
  • High level of proficiency in supporting Apple and Windows endpoints
  • Good working knowledge of Slack, Teams, Atlassian suite of products, Microsoft 365
  • Effective communicator, able to communicate technical topics
  • Strong analytical and problem-solving skills
  • Excellent time management skills
  • Developed attention to detail and proactive problem solver

Benefits

  • Comprehensive benefits
  • Continuous learning opportunities
  • Supportive community

Job title

Service Desk Administrator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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