Service Desk Administrator at SambaSafety providing exceptional IT support and resolving customer issues for onsite and remote users in a fast - paced environment.
About the role
- Order Administrator facilitating customer and order processes in electrification with key responsibilities in documentation and invoicing efficiency. Role involves assisting clients and internal teams to ensure smooth operations.
Responsibilities
- Registrera och hantera kundorder samt säkerställa korrekt orderdata
- Skapa order, följa upp status och koordinera med interna funktioner
- Säkerställa att orderbekräftelser skickas till kund
- Hantera fakturering, krediteringar och korrigeringar
- Följa upp kostnader, tidrapportering och avtal
- Upprätthålla faktureringsprognoser och stötta i ekonomisk uppföljning
- Säkerställa korrekt dokumentation och arkivering av order och avtal
- Hantera kundfordringar och följa upp betalningsstatus
- Kommunicera tydligt kring orderstatus, avvikelser och ekonomi
- Fungera som en central kontaktpunkt mellan kund och interna team
Requirements
- Erfarenhet av orderadministration, kundservice eller liknande roll
- Effektiv i många olika administrativa uppgifter
- Sinne för god kundrelation (intern/extern)
- God förståelse för ekonomi, fakturering och kostnadsuppföljning
- Erfarenhet av att arbeta i SAP (ECC) eller liknande affärssystem
- Goda kunskaper i Office 365
- Flytande svenska och engelska i tal och skrift
Benefits
- Omgående start (brådskande behov)
- Heltid
- Goda möjligheter till anställning hos kund
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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