Hybrid Partner Communications and Engagement Specialist

at Teya

• Job title: Partner Communications and Engagement Specialist
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Partner Communications and Engagement Specialist creating impactful content for Independent Sales Consultants at Teya. Engage and inspire through effective communication and creative campaigns.

Responsibilities

• Build and maintain sales enablement materials - decks, playbooks, one-pagers, and product guides - ensuring information is current and on-brand.
• Create engaging written, visual, and video content that supports ISC performance and product confidence.
• Translate complex product details into simple, useful messaging for ISCs and their merchant conversations.
• Support the Enablement team with updates to training materials, LMS pathways, and ongoing education content.
• Lead day-to-day communication with our ISC network through newsletters, product updates, event invitations, and program announcements.
• Shape a consistent comms rhythm - ensuring ISCs know what’s happening, why it matters, and how to act on it.
• Build meaningful connections with ISCs to understand the diversity of seller types and motivations, tailoring tone and message accordingly.
• Gather feedback and insights from the field and use them to refine tone, structure, and content direction.
• Support launches of new products, processes, and incentive programs with tailored partner campaigns and toolkits.
• Write and design marketing collateral for use across multiple channels - email, WhatsApp, LMS, and events.
• Collaborate with Product, Marketing, and Sales to ensure all messaging is aligned, timely, and impactful.
• Coordinate key ISC events and webinars - handling logistics, pre-event promotion, live delivery support, and post-event comms.
• Partner with SMEs to spotlight success stories, training highlights, and community moments.
• Plan and prioritise effectively in a fast-paced, high-performance environment with shifting priorities.
• Confidently manage projects using Monday.com - ensuring visibility, accountability, and timely delivery.
• Balance strategic planning with hands-on delivery, maintaining structure and momentum as priorities evolve.
• Track engagement performance across comms, campaigns, and LMS content using HubSpot, our LMS, and other tools within our tech stack.
• Present learnings and recommendations that improve how we communicate and measure impact over time.

Requirements

• 3–5 years of experience in marketing, communications, or sales enablement - ideally in a B2B, SaaS, or channel-based environment.
• Proven ability to manage projects and priorities using tools like Monday.com, Asana, or similar within a high-performing team.
• Skilled in designing and delivering targeted email campaigns via HubSpot or a comparable marketing automation platform.
• Experience managing and coordinating events and webinars - experience with Zoom Events is a bonus.
• Experience in building and tracking content and learning tracks through Learning Management Systems,
• Strong writing, storytelling, and communication skills - able to simplify information and connect with diverse audiences.
• Experience creating or managing multimedia content, including AI-generated video explainers, visual assets and email campaigns (Canva, PowerPoint, Synthesia, etc.).
• A balance of creativity and process - equally comfortable building a campaign and managing the operational steps that make it happen.
• Strategic thinker with a full ownership mentality - able to take projects from ideation to execution, connecting creative ideas to commercial and enablement goals.
• Naturally curious and people-focused - able to build trust with ISCs and tailor communications to different personas.
• Organised, proactive, and confident working independently while collaborating cross-functionally with Enablement, Product, Marketing, and Sales teams.

Benefits

• We trust you, so we offer flexible working hours, as long it suits both you and your team;
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
• Cycle-to-Work Scheme;
• Health and Life Insurance;
• Pension Scheme;
• 25 days of Annual Leave (+ Bank Holidays);
• Office snacks every day;
• Friendly, comfortable and informal office environment in Central London.