Hybrid Associate, Operations – Administration

at Local Initiatives Support Corporation (LISC)

• Job title: Associate, Operations – Administration
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $76,989 - $96,236 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Washington, United States

About the role

• Associate managing operational processes for LISC Fund Management. Ensuring compliance and coordinating audit efforts with cross-functional teams.

Responsibilities

• Serve as project manager for LFM’s internal and external audit processes, including coordination with external auditors, LISC departments, and LFM departments.
• Maintain and update the Audit Response Log, ensuring timely collection, tracking, and resolution of audit requests and management responses.
• Support preparation for upcoming audit cycles by organizing documentation and identifying outstanding compliance items.
• Partner with the VP, Operations & Administration to support follow-up actions related to risk assessments and compliance reviews.
• Maintain filing systems (electronic and physical) by organizing, labeling, and archiving loan and investment-related documents to support accurate record-keeping and compliance.
• Maintain a centralized contract management tracker, ensuring all active vendor agreements are current, properly executed, and organized in designated systems.
• Coordinate contract review process with Legal, Finance, and the President, as required.
• Monitor billing milestones and contract spend, and prepare monthly or quarterly spend-down reporting.
• Research and categorize vendor agreements to support strategic review of contract utilization and renewal planning.
• Coordinate preparation of quarterly LFM Board reporting materials, including gathering inputs from departments and ensuring consistency across reports.
• Manage board meeting logistics, schedules, invitations, and documentation in partnership with the Board Secretary.
• Support Audit Committee meeting coordination and materials preparation.
• Lead cross-functional operational projects, ensuring clear timelines, deliverables, and follow-through across teams.
• Maintain tracking systems (Salesforce and other tools, as applicable) to ensure documentation integrity and reporting accuracy.
• Serve as coordination point for operational support across LISC shared services (HR, Finance, Legal, IT).
• Support LFM’s budget management processes, including tracking departmental budgets and assisting with variance monitoring.
• Serve as LFM’s point of contact for Adaptive budgeting system updates and coordination.
• Maintain documentation and tracking related to operational requests, approvals, invoices, and budget adjustments.
• Manage incoming physical mail, including opening, scanning, and routing materials to appropriate LISC and LFM counterparts in a timely and organized manner.
• Serve as an office-operations liaison by coordinating with the LISC Office Manager on space needs, supplies, and day-to-day logistical requests on behalf of LFM, and providing general operational support as needed.

Requirements

• Bachelor’s degree from an accredited college or university preferred, degree in Business, Finance, Operations, Public Administration, or relevant work experience.
• Minimum 5 years of relevant experience in operations, compliance coordination, audit support, financial administration, or project management, preferably within a financial services, investment, nonprofit, insurance, or regulated business environment.
• Demonstrated experience managing operational projects across multiple teams without direct supervisory authority.
• Demonstrated experience in proactive problem solving in process management to result in more efficient and effective workflows.
• Strong organizational skills and ability to manage multiple concurrent workstreams with attention to detail and follow-through.
• Experience supporting internal or external audits, contract management processes, budget tracking, or compliance-related documentation preferred.
• Proficiency in Microsoft Office Suite, including advanced Excel (pivot tables, data tracking, structured reporting), PowerPoint, and Word.
• Experience with Salesforce or other CRM systems required; familiarity with budgeting systems (e.g., Adaptive) or financial platforms (e.g., NetSuite) preferred.
• Ability to build structured tracking systems and improve operational processes proactively, rather than simply executing assigned tasks.
• Strong written and verbal communication skills, including ability to coordinate reporting inputs across departments.
• Demonstrated ability to exercise professional judgment and maintain confidentiality in a regulated or compliance-sensitive environment.
• Demonstrated commitment to LISC’s mission and ability to operate effectively in a collaborative, mission-driven organization.

Benefits

• Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being;
• Disability Insurance: Long-term and short-term coverage for peace of mind;
• Retirement Savings: Secure your future with our 401(k) and 403(b) plans;
• Generous Holidays: Enjoy ample time off to recharge and celebrate;
• Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance;
• Tuition Assistance: Pursue your educational goals with support from our tuition assistance program;
• Referral Program: Earn rewards for referring qualified candidates to join our team;
• Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.