Onsite Store Manager

Posted 4 days ago

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About the role

  • Retail Store Manager at TELUS overseeing team performance and customer service excellence in the community. Driving sales and coaching team members in a dynamic environment.

Responsibilities

  • As a Store Manager within the TELUS family, you are first and foremost a leader.
  • You drive your team’s excellence in customer experience and sales targets through development and coaching.
  • You take a leading role in your community to bring the TELUS brand to life through charitable activities and large-scale local initiatives.
  • In your store, entrepreneurial spirit and a sense of ownership are at the core of your management.
  • You are committed to going above and beyond and you excel in a dynamic, fast-paced environment.
  • You understand accountability in all its forms and are comfortable being held to account.

Requirements

  • Open to creative solutions, possessing sound judgment and focused on business priorities
  • Able to inspire others through coaching, strong communication skills, and relationship building
  • Energetic and positive, with the ability to adapt to daily change
  • Motivated, determined to succeed, and fearless
  • Willing to engage with current and potential customers by phone and text
  • Passionate about retail and attentive to detail, as reflected in your management style
  • Able to use a customer relationship management (CRM) system to track interactions
  • Active in your community and able to inspire others to get involved
  • Passionate about learning, sharing, and professional development
  • Determined to rally others around common goals
  • Driven by continuous improvement both as a people manager and as a team member

Benefits

  • Highly rewarding compensation plus regular bonuses, contests, and incentive programs
  • Comprehensive benefits package
  • Participation in TELUS employee pension and share ownership plan (with company contribution)
  • Discounts on products and services
  • Corporate culture focused on support, recognition, and feedback
  • Opportunities for advancement and development, with support to achieve them
  • The opportunity to be actively involved in your community

Job title

Store Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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