Senior Application Developer at S&P Global leading full software development lifecycle and mentoring application development teams. Responsibilities include cross - functional collaboration and production support.
About the role
- Amazon Connect Application Engineer responsible for building and configuring AWS services for customer experience enhancements. Collaborating closely with architects and technical leads to implement solutions.
Responsibilities
- Working closely with Solution Architects and Technical Leads, responsible for the actual configuration, scripting, and deployment of Amazon Connect and AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, and Amazon Kinesis.
- Bridges the gap between design and reality, translating technical specifications into functioning, robust, and user-friendly customer experience solutions.
Requirements
- Minimum of 3 years’ experience in a technical role in Contact Center solutions or CCaaS platform ideally Amazon Connect, supporting in technical discovery, cut-over activities, transition to support/managed services.
- Operate independently, with very minimal supervision
- Analyze and understand functional business requirements and design specifications of call / chat queue routing, call flows and IVR / Natural Language, Voice / Chat Bot.
- Able to translate business requirements into technical workflows.
- Ability to manage both Waterfall and Agile projects.
- Identify system defects, triage and solve problems within given rules.Ensures that code/configurations adhere to the security, logging, error handling, and performance standards and non-functional requirements.
- Performs code review and enforces good coding practices.
- Build AWS Lex, Lambda using Python, Node.js
Benefits
- Equal Opportunity Employer
- Commitment to a diverse and inclusive workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Senior Lead Engineer specializing in Mulesoft integrations and API solutions at Brillio in Guadalajara, Mexico. Leading integration design workshops and managing cross - functional collaboration.
Senior Software Development Engineer responsible for Java Fullstack development with a focus on Microservices in a hybrid work environment.
Operations Engineering Consultant at Celestica, managing manufacturing operations and engineering processes. Responsible for project execution, quality assurance, and team leadership in engineering.
Junior Consultant in technology and engineering at Muxon supporting clients in automotive strategic analysis. Collaborating in project teams to develop innovative solutions and ensure project success.
Consultant providing technical support for infrastructure projects across Brazil, focusing on performance verification and compliance in concession contracts.
Reference technical role in backend development, ensuring scalability and performance for GRC solutions. Leading architecture and code quality while mentoring junior developers.
Process Developer for Vestas in the renewable energy sector assisting project teams and managing process improvements. Involves collaborating with stakeholders and optimizing operational activities.
Skills Developer responsible for building and developing analytics models for Aera Technology. Collaborating with global teams to process large datasets using Python and SQL.
Programmatic Consultant leading the development of a Biomedical Engineering Technology program for HCI College. Responsible for curriculum design and accreditation alignment with industry standards.