Hybrid Pre-sales Technical Consultant

at Teltonika

• Job title: Pre-sales Technical Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Go
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Pre-sales Technical Consultant at Teltonika IoT Solutions providing technical support and integration assistance to clients. Managing various telematics devices and promoting seamless integration into customer applications.

Responsibilities

• Maintain live and active direct communication with the customer throughout the sales and early implementation phases.
• Work with various Teltonika Telematics-manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485, and 1-Wire.
• Propose different ways on how to incorporate our devices for various use cases.
• Guide and help new customers to integrate Teltonika Telematics solutions.
• Go on business trips to visit clients and help them directly implement Teltonika devices into their business use cases.
• Organize training sessions and presentations (for a specific client).
• Cooperate with the sales team, providing consultation on processes and solutions, and contribute to strategic customer integration and new project alignment.
• Collect and share technical information, record issues observed during visits, and collaborate with the technical engineering team.

Requirements

• Maintain live and active direct communication with the customer throughout the sales and early implementation phases. This includes facilitating direct visits, live chats, and video calls for consultation, ensuring a continuous and responsive flow of information.
• Work with various Teltonika Telematics-manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485, and 1-Wire.
• Propose different ways on how to incorporate our devices for various use cases.
• Guide and help new customers to integrate Teltonika Telematics solutions.
• Go on business trips to visit clients and help them directly implement Teltonika devices into their business use cases (one business trip per quarter is expected).
• Organize training sessions and presentations (for a specific client).
• Cooperate with the sales team, providing consultation on processes and solutions, and contribute to strategic customer integration and new project alignment.
• Collect and share technical information, record issues observed during visits, and collaborate with the technical engineering team.**Exceptional Communication Skills (written and verbal): to maintain professionalism and clarity with clients.
• A proven ability to simplify and explain complex technical concepts clearly to diverse audiences.
• Experience in preparing and delivering presentations.
• A customer-focused mindset with empathy and responsiveness.
• Strong negotiation and closing skills, with a focus on achieving sales targets and goals.
• Possess solid basic technical knowledge with a practical ability to support product configuration and integration during proof-of-concept phases.
• Ability to quickly understand customer business contexts and use cases (e.g., how telematics impacts logistics costs or car-sharing profitability).

Benefits

• Salary: We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise.
• Career: Great opportunities to grow in a strong and rapidly expanding company.
• Work model:** Hybrid (4 days in person and one remote)
• Catering benefits: Cartão Caju (Vale Refeição of R$35 per working days + Saldo Livre of R$750 monthly + R$09 per working day), coffee and fruits provided in the office;
• Health and Well-being Benefits: TotalPass, SESC membership, healthcare, dental care, and life insurance.
• Teambuilding: regular office celebrations and events that help us to get to know each other better.
• Caring and supportive team: we constantly seek for our employees to have better leadership while regularly sending our managers to external coaching sessions, conducting annual employee engagement surveys, and other management and HRD initiatives to help our employees overcome bottlenecks and challenges.