Hybrid Part-Time Client Service Specialist

Posted last month

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About the role

  • Part-Time Client Service Specialist responsible for customer support and outreach to providers. This role involves technical and administrative support for various contracts while working in a hybrid environment.

Responsibilities

  • This position is responsible for receiving and responding to inbound customer inquiries
  • Performing outreach to providers and members
  • Providing program support for contract members
  • Providing technical and administrative support for various contracts, including support of internal applications and tools

Requirements

  • Previous customer service or healthcare experience
  • Demonstrated experience working with deadlines and confidential information
  • Excellent verbal and written communication skills and advanced PC skills
  • Proficiency in all Microsoft Office products, especially Outlook and calendar management
  • Ability to triage issues and handle multiple tasks
  • Healthcare or insurance experience preferred
  • Medical Terminology or experience with coding (ICD/CPT) preferred
  • Bilingual skills a plus

Benefits

  • Part-Time +20 (Benefit Eligible)

Job title

Part-Time Client Service Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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