Analysts activating corporate services in a collaborative tech environment at Telium. Engaging with various stakeholders to ensure timely delivery of services in São Paulo.
Responsibilities
Manage the activation process of corporate services across a wide range of scopes and scales;
Request equipment, links, and licenses from suppliers (internal and external) through their respective systems;
Follow up with suppliers (internal and external) via email or phone, based on pre-established agreements;
Interact with Pre-Sales, Sales, Purchasing, Operations, Wireless, Linux, Windows, Networks (SP, RJ, POA), Finance, Clients, and Suppliers via email, internal systems, or phone;
Ensure contracted services are delivered within agreed timelines through operational-level agreements;
Formalize service delivery to the client via ATS (Service Technical Activation email);
Update internal systems and spreadsheets using project information;
Request invoice issuance from Administration via the equipment dispatch process.
Requirements
Network technician certification and technology-related courses;
Knowledge of Internet and networking;
Project experience — topologies;
Resource allocation/logistics (equipment and personnel);
Knowledge of hardware;
Knowledge of administrative routines;
Negotiation techniques;
ERP systems;
Report preparation;
Windows, Microsoft Office suite, Internet, infrastructure, and networks.
Benefits
Competitive compensation
Meal and/or food allowance (unified — both benefits can be used on a single card)
Excellent location — adjacent to the train station and major access routes
Transportation voucher or parking
Service anniversary bonus
Payroll-deductible loan (after 6 months of employment)
Variable pay based on performance/results
Group life insurance
Childcare assistance (according to age and collective agreement)
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