Sales Trainee in Berlitz Center focusing on customer service and acquisition. Engaging in diverse training programs for skill development in an international environment.
About the role
- Senior Sales Manager leading strategic customer acquisition efforts in a hotel cluster. Responsible for sales reporting, contract negotiations, and mentoring team members.
Responsibilities
- In this position you are the sales backbone of our cluster.
- You are responsible for strategic new customer acquisition and steer our sales activities using data.
- Active B2B new customer acquisition (MICE & Corporate) – independently, targeted & strategic.
- Analysis-based reacquisition – revive lost contacts & exploit revenue potential.
- Responsible for offer & contract negotiations, especially framework agreements.
- CRM-driven sales work – careful lead management & systematic follow-up.
- Sales reporting & KPI management – your decisions are based on data, not gut feeling.
- Market & competitor analyses – identifying new potentials, target groups and industry trends.
- Strategic input on pricing and offer strategy in collaboration with Revenue & Management.
- Mentoring & know-how transfer – supporting your colleagues in Cluster Sales.
Requirements
- Completed hotel management training or degree in Hospitality, Tourism, Event Management or Business Administration (Sales/Marketing)
- At least 5 years of sales experience in the hotel/MICE sector, ideally in a cluster or multi-property environment
- Proven success in acquisition, contract negotiations and customer retention
- Very good knowledge of CRM systems (Salesforce, Opera S&C or similar)
- Experience in sales controlling, KPI evaluation and data analysis
- Fluent German and English skills (written & spoken)
Benefits
- Hybrid working – up to 2 days/week remote
- Attractive bonus & compensation model – performance-based & transparent
- Individual development – with leadership focus
- Corporate benefits – exclusive employee discounts & special offers
- Health programs & workplace health management – your balance matters
- Sales events & networks – you represent the cluster externally
- 28 days vacation + special leave days & additional benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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