Senior Sales Manager leading strategic customer acquisition efforts in a hotel cluster. Responsible for sales reporting, contract negotiations, and mentoring team members.
Responsibilities
In this position you are the sales backbone of our cluster.
You are responsible for strategic new customer acquisition and steer our sales activities using data.
Active B2B new customer acquisition (MICE & Corporate) – independently, targeted & strategic.
Analysis-based reacquisition – revive lost contacts & exploit revenue potential.
Responsible for offer & contract negotiations, especially framework agreements.
CRM-driven sales work – careful lead management & systematic follow-up.
Sales reporting & KPI management – your decisions are based on data, not gut feeling.
Market & competitor analyses – identifying new potentials, target groups and industry trends.
Strategic input on pricing and offer strategy in collaboration with Revenue & Management.
Mentoring & know-how transfer – supporting your colleagues in Cluster Sales.
Requirements
Completed hotel management training or degree in Hospitality, Tourism, Event Management or Business Administration (Sales/Marketing)
At least 5 years of sales experience in the hotel/MICE sector, ideally in a cluster or multi-property environment
Proven success in acquisition, contract negotiations and customer retention
Very good knowledge of CRM systems (Salesforce, Opera S&C or similar)
Experience in sales controlling, KPI evaluation and data analysis
Fluent German and English skills (written & spoken)
Benefits
Hybrid working – up to 2 days/week remote
Attractive bonus & compensation model – performance-based & transparent
Individual development – with leadership focus
Corporate benefits – exclusive employee discounts & special offers
Health programs & workplace health management – your balance matters
Sales events & networks – you represent the cluster externally
28 days vacation + special leave days & additional benefits
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