Marketplace CRM Analyst driving seller engagement by managing automated CRM journeys at Trendyol. Collaborating with business owners to optimize seller communication strategies.
About the role
- CRM Campaign Coordinator at Ticketek responsible for executing marketing campaigns and engaging fans through various channels. Collaborating with teams to enhance audience reach and ticket sales through effective communication.
Responsibilities
- Create, schedule, and execute customer facing marketing campaigns and event day communications across different channels in-line with the SPAM Act.
- Write exciting and engaging copy that drives ticket sales, audience growth, and customer retention.
- Coordinate with internal teams to collect and organize event details, promotions, and campaign content.
- Target relevant audiences and utilize A/B testing to optimize subject lines, CTAs, and messaging.
- Provide post-campaign reporting and insights to clients and internal stakeholders.
- Monitor and evaluate channel activity against benchmarks to identify optimization opportunities.
- Maintain best practices by keeping up to date with industry news and ensuring all content meets channel standards.
- Contribute creative ideas to strengthen marketing initiatives and improve internal processes.
Requirements
- A degree in Marketing, or 1 year experience in a similar role.
- Strong attention to detail and well developed time management skills to manage multiple deadlines.
- Basic HTML and image manipulation skills using Canva and Photoshop.
- Strong written skills with proven experience creating unique content and copywriting with a knack for writing persuasive and engaging content.
- Working knowledge of Google Workspace, Microsoft Office, and project management platforms such as Monday.com
- Experience using an email marketing platform or an understanding of customer segmentation preferred. Proficiency using Braze is a strong advantage.
- An understanding of privacy policies and the SPAM Act.
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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