Assistant Housekeeping Manager supporting operational responsibilities and ensuring hotel cleanliness standards in Tenerife. Collaborating with team and managing tasks in a dynamic hotel environment.
About the role
- Client Services Manager ensuring high-standard service delivery for prestigious entertainment clients in Melbourne. Liaising with internal departments and focusing on client satisfaction and event coordination.
Responsibilities
- The Client Services Manager will join our Ticketek team based in Melbourne.
- This role will work closely with clients from VIC's most prestigious venues.
- Ensure each client receives a high standard of service delivery.
- Liaise directly with our clients as well as various internal departments such as marketing, web, technology and finance to ensure our clients maintain a high level of service delivery.
Requirements
- Have a passion for live events.
- Demonstrate a client focused attitude, being a true ambassador for our brand.
- Be a team player willing to strive to deliver exceptional results.
- Possess attention to detail.
- Be able to troubleshoot and problem solve.
- Communicate with style and professionalism, across all levels of business relationships, both internally and externally.
- Excellent verbal and written communication.
- Ability to develop new and existing relationships with clients.
- Ability to resolve client/customer problems in a helpful manner.
- Understanding or ability to learn ticketing systems and processes.
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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