Enterprise Solutions Delivery Manager at Teckro managing product enablement for enterprise clients. Collaborating with cross-functional teams and ensuring successful technology integration.
Responsibilities
Act as a key customer-facing partner responsible for driving successful adoption of Teckro across enterprise customers.
Manage the end-to-end lifecycle of product changes and strategic technology enhancements.
Work closely with Product, Engineering, Growth, Marketing, Sales, and Professional Services.
Partner with enterprise sponsors to support self-service adoption, integrations, validation readiness, and UAT.
Drive adoption of self-service capabilities and integrations across enterprise sponsors to enable efficient workflows.
Identify friction points preventing customers from adopting self-service processes and work to remove barriers.
Lead integration enablement, ensuring smooth connectivity between Teckro and sponsor systems.
Partner with Product and Engineering to simplify configuration, onboarding, and establish clear guardrails for enterprise deployments.
Translate technical/product changes into clear user‑facing implications and operational playbooks.
Drive and implement structured readiness plans aligned to Teckro’s SDLC and CI/CD pipelines.
Identify opportunities for automation, standardization, and system enhancements to increase operational efficiencies, minimise risk, and unlock revenue potential.
Requirements
5+ years in Technical Project management, change management, product enablement, operations, or similar roles with enterprise SaaS delivery environments.
Proven experience leading cross‑functional change programs from impact analysis through communications, training and deployment.
Strong PRD writing and requirements gathering skills; ability to translate feedback and usage data into clear problem statements and solution hypotheses.
Proficiency with product analytics and in‑app guidance tools (e.g., UserPilot) to derive actionable insights and measure adoption.
Excellent written and verbal communication skills; able to tailor messages to technical and non‑technical audiences.
Strong stakeholder management and facilitation capabilities; comfortable driving decisions across Product, Engineering, and Go‑to‑Market teams.
Detail‑oriented with solid project management skills; adept at operating within tight deadlines.
Benefits
25 days holidays, entitlement increases with length of service
Pension , available immediately upon joining Teckro
Healthcare
Life Insurance
Share Options
50% Maternity leave pay after capped length of service
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