Hybrid Senior IT Operations Engineer

Posted 3 weeks ago

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About the role

  • Global Patching & Vulnerability Specialist managing patching and security compliance for IT infrastructure at TD SYNNEX. Ensuring alignment with enterprise risk and regulatory requirements in a hybrid work environment.

Responsibilities

  • Manage the full patching lifecycle for Windows/Linux servers, network devices, and IT platforms
  • Plan, test, deploy, and validate patches within defined maintenance windows
  • Track and report patch compliance against KPIs and SLOs
  • Coordinate with Security, Infrastructure, and Application teams and drive change management
  • Prioritize vulnerabilities based on risk and asset criticality, including zero-day response
  • Improve patching processes through automation and tool optimization

Requirements

  • 3+ years in IT Operations, Infrastructure, or Vulnerability Management
  • Strong experience with patching and vulnerability tools (e.g. SCCM/MECM, WSUS, Ivanti, BigFix, Tenable, Qualys)
  • Solid knowledge of Windows Server, Linux, and network firmware
  • Scripting skills (PowerShell, Bash, or Python)
  • Experience reporting compliance metrics and working within SLA/SLO frameworks
  • Exposure to cloud patching in AWS, Azure, or Google Cloud
  • Familiarity with ITIL change processes

Benefits

  • Hybrid work (2-3 days at the office per week)
  • Comprehensive benefits including life insurance, paid leave, retirement plans, and more
  • Certified Workplace Excellence: Work in a certified Great Place to Work

Job title

Senior IT Operations Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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