Product Owner leading the development of customer identity platform for secure digital experiences. Collaborating across business, technical, and compliance teams at TD, a leading financial institution.
Responsibilities
Lead the development and evolution of our customer identity platform
Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.)
Own the product backlog; prioritize features based on value, risk, compliance, and customer impact
Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.)
Ensure CIAM solutions meet regulatory, privacy, and security standards
Serve as the liaison between business units, developers, compliance, and UX teams
Lead grooming sessions, sprint planning, and product demos
Advocate for frictionless and secure digital identity journeys
Analyze customer feedback and usage data to continuously improve CIAM features
Requirements
5+ years of experience as a Product Owner or Product Manager in technology
At least 2+ years focused on CIAM, IAM, or security domains
Solid understanding of CIAM concepts and technologies (e.g., FIDO, OAuth2, OpenID Connect, SAML, MFA, identity verification)
Experience with identity platforms such as Ping Identity or custom IAM solutions
Strong communication and interpersonal skills to bridge technical and non-technical stakeholders
Agile/Scrum experience; ability to write clear user stories and acceptance criteria
Experience in the financial services sector
Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step-up auth, adaptive MFA)
Product certification (e.g., CSPO, SAFe PO/PM) is a plus
Comfortable leading cross-functional teams and managing conflicting priorities
Benefits
Total Rewards package reflects investments in financial, physical, and mental well-being goals
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