Operations Officer I executing banking transactions accurately and supporting service delivery improvements. Engaging with partners and ensuring compliance with established procedures in Montréal, Canada.
Responsibilities
Execute transactions accurately, on time and in line with established guidelines / procedures
Identify opportunities to improve service delivery
Support partners with incoming transactions
Interact with partners by responding to requests in an effective and timely manner
Complete assigned workload to meet SLA requirements for service and productivity
Understand and apply operating policies and procedures
Participate fully as a member of the team and contribute to a positive work environment
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