Platform Operations & Delivery Lead managing Quebec’s aerospace and defence ecosystem for AI - powered manufacturing tech. Overseeing delivery, client operations, and stakeholder management.
About the role
- Rental Service Operations Supervisor leading daily operations in medical equipment rental. Overseeing service teams, compliance, and customer interactions at Arjo in Pittston, PA.
Responsibilities
- Lead day-to-day activities in the medical beds/mattresses Rental Operation
- Supervise operational compliance and tracking of equipment rental orders
- Coach the Service team and oversee work assignments
- Conduct customer site visits to support Sales and Service activities
- Act as the primary contact for Service issues
- Participate in the interview process for Field Reps/Drivers
Requirements
- Bachelor’s degree in Business Management or related field; or related experience
- 2+ years of Service Leadership experience
- Demonstrated ability to supervise employees and manage change and multiple priorities
- Demonstrated customer service skills
- Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Current and valid driver’s license
- Able to travel overnight 25%
Benefits
- Competitive Medical/Vision/Dental insurance
- Wellness Programs
- 401k plan
- 15d PTO plus 12 holidays (8 standard/ 4 floating) and birthday
Job title
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