Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
About the role
- Partner Operations Specialist ensuring reliable communication and processes in our B2B team. Supporting partner inquiries, billing, and improving internal systems.
Responsibilities
- You handle qualified customer and partner inquiries via email and ensure reliable communication with our B2B partners.
- You support the B2B team and accounting with the monthly partner billing.
- You maintain and update our master data and coordinate relevant changes with accounting.
- You process and check end-customer orders and enter them into our internal systems.
- You create and maintain Excel spreadsheets for importing bulk orders.
- You contribute to projects aimed at optimizing our processes and workflows.
- You assist in the further development of our internal systems and tools.
- You produce statistics, overviews and decision-making materials and ensure structured documentation of our records.
Requirements
- You have completed commercial vocational training or have initial experience in an administrative, sales-related, or service-oriented environment (e.g., sales, operations, call center).
- You work in an organized, independent and responsible manner.
- You communicate in a friendly, clear and service-oriented way with partners and colleagues.
- You are confident in the Microsoft Office environment, especially Excel.
- Ideally, you have experience with CRM or support tools such as HubSpot.
- You enjoy working in a team, show initiative and actively support shared goals.
- You think solution-oriented and proactively and approach new tasks in a structured way.
- You have very good German skills and good English skills.
Benefits
- Permanent full-time employment
- Independent work within a competent team
- Hands-on onboarding into the company and your role
- Experienced colleagues provide guidance and coaching
- Opportunities to contribute, short decision paths and a flat hierarchy
- Start-up atmosphere combined with the security and momentum of a growing, multi-award-winning company
- Rapid learning curve and significant development opportunities
- Training and professional development at our expense
- International team and projects
- Company events
- Office directly on the Warnow with good transport connections
- Flexible remote working arrangements
- Work schedule Monday to Friday (no weekend or public holiday work)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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