IT Operations Analyst at ISH focusing on management of supplier operations and IT service compliance. Ensuring adherence to SLAs and implementing ITIL best practices in a dynamic digital environment.
About the role
- Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
Responsibilities
- Operational support for the COO
- Appointment and calendar management
- Email and communication support
- Follow-up management
- Documentation
- Reporting and controlling support
- Prepare weekly reports
- Process optimization
- Ad hoc tasks
Requirements
- Completed vocational training in business administration or equivalent qualification
- 1–3 years of professional experience in assistance, logistics, supply chain or operational areas
- Proficient in Excel (pivot tables, formulas, charts)
- Excellent organizational skills
- Professional interaction with internal teams and external partners
- Business-fluent German (C1/C2)
- Good English (B1/B2)
Benefits
- Monthly voucher for premium products
- Exclusive discounts with numerous well-known companies
- Trust-based working hours and flexibility
- Long-term permanent employment and up to 30 days of vacation
- Monthly coaching sessions for continuous improvement
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