Leadership Development Program Lead managing frontline manager development programs for T&M with primary ownership of the LEAD program. Partnering closely with talent management in North America.
About the role
- Learning Experience Leader designing and expanding training programs for TaskUs workforce. This role includes maintaining positive learning environments and assessing trainees' progress.
Responsibilities
- create and maintain a positive and professional learning environment
- design and expand training and development programs
- Set the standards and expectations through conduct, work ethic, integrity, and character
- Create and deliver training which includes curriculum, training, and exams for preparatory courses
- Deliver technical preparatory training covering basic skills
- Accomplish projects and motivate trainees through effective training
- Continuously improve training programs and learning opportunities
- Amend and revise programs to adapt to changes in the work environment
- Act as the content expert
- Develop and create effective induction programs
- Monitor and review trainees’ progress through questionnaires
Requirements
- Must be 21 years of age or older
- High School Diploma or GED required
- Four-year college degree (preferred) in a related field like industrial or applied sciences
- Meets driver requirements, including driving record and criminal history under applicable regulations and laws
- Must have and maintain a valid state driver’s license
- Valid driver's license with a clean driving record
- Minimum of 3 years of experience in professional driving on public roads
- Proficient in Microsoft and Google applications
- A problem solver and critical thinker
- Energetic, enthusiastic, and creative—can think outside the box
- Strong interpersonal, conflict management, and mentoring skills
- Excellent oral and written communication skills
- Can work in a flexible schedule including weekends, holidays, and longer hours
Benefits
- competitive industry salaries
- comprehensive benefits packages
- Total Rewards
- Wellness programs
- HR and Diversity initiatives
- internal mobility and professional growth opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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