Principal Program Manager leading enterprise transformation initiatives for Mastercard to support skills-based workforce. Ensuring disciplined execution across complex, multi-workstream transformation.
Responsibilities
Partner closely with the Career Ecosystem Program Manager to drive execution across all program workstreams, ensuring alignment to transformation objectives.
Develop and manage integrated program plans, including timelines, milestones, dependencies, and deliverables across multiple interconnected initiatives.
Establish and embed standardized project management practices, tools, and reporting frameworks to drive consistency and transparency at scale.
Provide a consolidated, real-time view of program health, including progress against milestones, risks, and interdependencies.
Identify, assess, and proactively manage program risks and issues, ensuring timely escalation and resolution.
Lead executive reporting and governance forums, translating complex program activity into clear, actionable insights for senior leadership.
Coordinate across workstream leads, project managers, and cross-functional stakeholders to ensure clarity of deliverables, ownership, and accountability.
Orchestrate multiple workstreams into a cohesive program narrative, ensuring alignment across job architecture, skills, and workforce transformation initiatives.
Drive stakeholder engagement across a global matrix organization, influencing alignment and decision-making without direct authority.
Identify and implement opportunities to enhance program execution, continuously improving processes, tools, and ways of working.
Requirements
Extensive experience leading or managing large-scale, enterprise transformation programs with multiple workstreams and senior stakeholders.
Deep expertise in program and project management, including integrated planning, dependency management, and governance.
Highly organized with the ability to manage complex, fast-moving programs with multiple priorities and stakeholders.
Proven ability to establish and scale project management standards, tools, and reporting frameworks.
Strong track record of proactively identifying risks, solving problems, and driving execution in complex environments.
Exceptional executive communication skills, with the ability to translate complexity into clear, concise narratives for senior leaders.
Experience operating within global, matrixed organizations, with strong influencing and stakeholder management skills.
Tech-savvy with experience leveraging project management tools, reporting dashboards, and collaboration platforms.
Experience supporting HR transformation, workforce strategy, or organizational change initiatives is a strong advantage.
Collaborative, resilient, and proactive, with a mindset focused on continuous improvement and delivering enterprise impact.
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
Job title
Principal Program Manager – Skills Based Workforce Transformation
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