Hybrid Community Program Manager

Posted 9 hours ago

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About the role

  • Program Manager overseeing community engagement initiatives at Adobe's Experience League. Driving strategies to enhance community programs and influencing product direction with customer insights.

Responsibilities

  • Own assigned community programs end-to-end
  • Craft and build new initiatives from the ground up
  • Implement them at scale and enable peers to implement consistently across all Experience League Communities
  • Define and track program success metrics, monitoring performance against benchmarks
  • Propose and drive new community initiatives that support member acquisition and onboarding
  • Share insights from community trends and member sentiment to inform product and marketing decisions
  • Oversee assigned Experience League Community spaces, supporting moderation, engagement, and overall community health

Requirements

  • 5+ years of experience in community management, program management, customer marketing, advocacy, or digital engagement
  • Experience operating in large, matrixed organizations with globally distributed collaborators and cross-functional partners
  • Demonstrated success managing community programs that support complex product portfolios or technical user bases
  • Strong program and project management skills with the ability to drive initiatives from concept through execution
  • Ability to analyze engagement and business performance metrics and translate insights into clear, data driven stories
  • Demonstrated cross functional collaboration experience with Product, Marketing, Customer Success, or Support teams

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

Job title

Community Program Manager

Job type

Experience level

Mid levelSenior

Salary

$87,300 - $167,250 per year

Degree requirement

Bachelor's Degree

Location requirements

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