Sales Associate at Coach focusing on customer service and sales strategies. Responsible for building relationships and providing in-depth product knowledge in a luxury retail environment.
Responsibilities
Understands organizational objectives and makes decisions that align with company priorities.
Takes ownership and is committed to delivering results.
Creates personal sales and clienteling strategies in partnership with the management team.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining productive relationships with customers.
Provides in-depth product knowledge including features, benefits, current offerings, and overall product value.
Maintains a clean and tidy selling floor at all times.
Completes daily operational tasks including maintaining store, cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Must be able to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds.
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