Manager of Specialty Sales overseeing sales activities and leading a clinical sales team for Medline. Responsible for driving sales growth and developing client relationships in the healthcare sector.
About the role
- Customer Care Center Agent specializing in customer service, sales, and e-commerce support for Coca-Cola Beverages Northeast. Building professional relationships and championing initiatives for business growth with local communities.
Responsibilities
- Help customers with promoting and selling our products, including upselling where suitable
- Support customer onboarding and long-term use of our e-commerce B2B platform
- Assist inbound customers with technical or service-related issues
- Make outbound calls based on business or sales priorities
- Achieve daily shift call quotas and targets established by the company
- Identify and address customer needs or issues, troubleshooting any service problems
- Adhere to communication guidelines while handling different customer problems
- Manage calls record, database organization, and other methods of order processing
- Demonstrates patience, understanding and empathy while addressing customer concerns
- Efficiently manages time to meet call quotas and targets
- Foster positive relationships with customers to enhance the image and public perception of Coke Northeast
- Works well with team members to achieve common goals
Requirements
- High school diploma, GED, or equivalent
- 2+ years of Sales, Care Center or Customer Service experience preferred
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills
- Ability to clearly convey information and interact effectively with customers and internally
- Exemplifies technical proficiency; preferred familiarity with e-commerce platforms, Customer Relationship Management (CRM) software, and other relevant technologies
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations; must be decisive
- Ability to understand customer needs and present suitable sales and service options
- Excellent planning and organization skills
- Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
- Ability to occasionally travel, as business needs require.
Benefits
- medical, dental, and vision insurance
- 401(k) with company match
- life insurance
- paid time off
- fitness reimbursements
- tuition reimbursement
- employee discounts
- scholarship opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
VA
Instructor for commercial and post - sales training at Volkswagen Group Services in Brazil. Managing and developing training programs for VW dealerships.
Sr. Strategic Sales Manager developing new business opportunities in Corporate Payments. Responsible for managing the sales process and client relationships across North America.
Sales Specialist managing commercial and account - related activities for Harman Automotive products in Japan. Collaborating with other sales management team members and supporting business growth strategy.
Bulk Account Merchandiser creating sales orders and managing product display for Coca - Cola in South Charlotte area. Collaborating with customers and executing promotions on assigned routes.
Supervisor overseeing customer relationships and leading the distribution team. Ensuring sales goals are met while providing exceptional service at Coca - Cola UNITED.
Area Sales Manager leading sales teams and managing client relationships for BSN Sports in the sports equipment sector. Coaching and developing sales professionals for business growth.
Cash Management Solution Sales Manager at Citi engaging clients and driving innovative cash management solutions. Leading strategic initiatives and developing client relationships in the financial services industry.
Sales and Management Trainee at Applied Industrial Technologies in Davenport, IA. Engaging in a fast - track training program to develop sales and leadership skills.
Sales Enablement Analyst II improving sales processes and tools for Sonepar Management Group. Analyzing data, coordinating enablement programs, and optimizing technology solutions.