Optician role focused on eyewear consultations and customer service in a dynamic clinic environment. Collaborating with a team to provide exceptional eye care services to patients.
About the role
- Sales Support Associate managing sales strategies and operations for luxury retail at Coach. Winning customers through personal service and deep product knowledge in a fast-paced environment.
Responsibilities
- Understands organizational objectives and makes decisions that align with Company priorities.
- Takes ownership and is committed to delivering results while remaining actively aware of personal and store metrics.
- Creates personal sales and clienteling strategies in partnership with the management team.
- Creates short- and long-term strategies to achieve personal metrics and performance goals.
- Represents Coach as a brand ambassador.
- Drives business through sales strategies, clienteling, sourcing new customers, and maintaining on-going productive relationships with customers.
- Ensures all daily tasks are completed without negatively impacting service or Coach standards.
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
Requirements
- 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Possesses current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Knowledge of cash register systems.
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
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