Sales Associate role at Coach ensuring exceptional customer service and brand representation in-store. Responsible for driving sales and building lasting customer relationships in a luxury retail environment.
Responsibilities
Sales Associate role is an integral part of the store’s overall success and efficiency.
Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression.
Building on-going customer relationships through a personalized experience.
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
Creates short- and long-term strategies to achieve personal metrics and performance goals.
Represents Coach as a brand ambassador.
Demonstrates Coach’s Selling and Service expectations at all times.
Drives business through sales strategies, clienteling, and sourcing new customers.
Requirements
1- 3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Benefits
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
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