Sales Associate role focusing on customer service and sales strategies in luxury retail. Responsible for maintaining store standards and ensuring customer satisfaction.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities.
Takes ownership and is committed to delivering results.
Creates personal sales and clienteling strategies in partnership with the management team.
Demonstrates Coach’s Selling and Service expectations at all times.
Drives business through sales strategies, clienteling, and maintaining ongoing productive relationships with customers.
Provides in-depth product knowledge and builds sales by leveraging cross-selling skills and abilities.
Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Completes daily operational tasks including maintaining store, cash wrap, and visual merchandising to Coach standards.
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment.
Possesses current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
Health benefits (medical, dental, vision)
Life insurance
Disability insurance
401(k) savings plan
Paid time off for wellness needs and vacations
Discounts on certain products and incentive compensation
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