Sales Associate delivering exceptional service and supporting retail operations at Crocs. Engaging with customers and assisting in various store departments for optimal consumer experience.
About the role
- Sales Training Specialist managing onboarding and induction for TeamViewer staff in the Americas. Supporting sales and customer support teams through effective training and development.
Responsibilities
- Develop and maintain onboarding and induction for sales training for all new TeamViewer staff in the Americas region
- Support sales & customer support teams by sharing product and process knowledge
- Liaise with department heads and team leaders to identify training needs, skills gaps, and areas for development and improvement
- Determine and evaluate key performance indicators (KPI’s) to ensure learning outcomes are measured against increased performance and revenue
- Collaborate with counterparts in our German HQ, to relay feedback and contribute to the ongoing development and improvement of training content
Requirements
- Experience training in a professional classroom environment, as well as on-the-job coaching, ideally within the IT industry
- Approachable personality, with a high degree of professionalism
- Excellent oral and written communication skills, able to relay information with consideration for culturally and linguistically diverse teams
- High level of technical skill and knowledge, with the ability to carry out demonstrations for people of all skill levels and learning styles
- Previous eLearn design experience is advantageous
- Flexible and adaptable to changing business needs, to adjust priorities as required
Benefits
- Competitive compensation
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly team events and companywide celebrations
- Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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