Sales Associate at Coach focused on customer relationship management and brand representation in a luxury retail environment. Engaging with customers and maintaining high service standards in Waipahu, HI.
Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results
Creates personal sales and clienteling strategies in partnership with the management team
Drives business through sales strategies, clienteling, sourcing new customers
Creates positive impressions with customers by bringing best self to work
Provides in-depth product knowledge, including features, benefits, current offerings
Cross-sells and encourages beneficial product add-ons
Builds lasting and loyal relationships with customers
Maintains a clean and tidy selling floor at all times
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Requirements
1-3 years of previous sales experience, preferably in a luxury retail service environment
Possesses current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Knowledge of cash register systems
Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
Ability to use walkie talkie
Understand and read price and product release sheets
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
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