Junior Marketing and Sales Back - Office Intern supporting marketing execution and sales operations in AI - driven innovation lab. Engaging in hands - on learning through real projects and responsibilities.
About the role
- Sales Associate responsible for delivering brand commitment and personalized customer relationships at Coach store. Upholding service models and providing product knowledge while driving sales performance.
Responsibilities
- Direct attention to brand commitment when servicing customers and driving results
- Uphold Coach’s Service and Selling Models
- Create personalized customer experiences
- Understand organizational objectives and make decisions that align with Company priorities
- Develop personal sales and clienteling strategies in partnership with management
- Build lasting and loyal relationships with customers
- Provide in-depth product knowledge, including features and benefits
- Maintain a tidy selling floor and adhere to retail policies and procedures
- Support Store Inventory Process and efficiently process customer transactions
Requirements
- 1-3 years of previous sales experience, preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
- Ability to meet flexible scheduling & availability expectations, including nights, weekends, and holidays during high retail traffic and sales days
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Employee discounts on certain products
- Incentive compensation
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