Assistant Store Manager at Coach, focused on driving sales and operational efficiency. Mentoring staff and ensuring brand standards while fostering team relationships.
Responsibilities
Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values.
Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
Holds the management team accountable for personal productivity and management contribution.
Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics.
Acts as brand ambassador in the market/mall to drive loyalty and business.
Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
Develop team to build long-term relationships with customers to drive business.
Works directly with the Store/District Manager to protect and drive the needs of the business.
Ensures all daily tasks are completed without negatively impacting service of Coach standards.
Builds trusting relationships with peers and team; acts as advocate for the Brand.
Requirements
1 to 3 years of previous management experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to execute at a fast pace.
Ability to communicate effectively with customers and team.
Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Policy and Influencing Manager focused on urban health initiatives at Guy’s & St Thomas’ Foundation. Drive influencing strategies and enhance health equity with diverse partners.
Room Division Manager overseeing Front Office, Housekeeping, and Maintenance operations at Meliá Hotels. Ensuring guest satisfaction and efficient service delivery processes.
Sample Preparation Manager coordinating the processing of customer samples for Bureau Veritas. Overseeing sample preparation team and ensuring safety and efficiency in operations.
Patient Services Manager overseeing patient food service operations at Penn Medicine. Ensuring meal preparation and delivery while maintaining nutrition standards and compliance.
EVS Manager developing facility solutions and maintaining health and safety standards at Aramark. Leading operations and ensuring client expectations are met in healthcare services.
IT Infrastructure Project Manager managing projects from planning to delivery in Leipzig. Engaging with various stakeholders and ensuring project success with a hybrid work setup.
IT - Infrastruktur Projektmanager managing infrastructure projects from initiation to completion, collaborating with various stakeholders in Leipzig. Driving innovative infrastructure solutions within a dynamic company culture.
Branch Manager overseeing daily operations for Aramark's satellite branch in Albuquerque, NM. Leading logistics, client relations, and safety compliance for optimal service delivery.