Onsite Assistant Store Manager

Posted 1 hour ago

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About the role

  • Assistant Store Manager at Coach, focused on driving sales and operational efficiency. Mentoring staff and ensuring brand standards while fostering team relationships.

Responsibilities

  • Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values.
  • Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales.
  • Holds the management team accountable for personal productivity and management contribution.
  • Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager.
  • Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics.
  • Acts as brand ambassador in the market/mall to drive loyalty and business.
  • Resolves customer issues in a timely manner while being solution-oriented and forward thinking; partners with the Store Manager and/or District Manager as needed.
  • Develop team to build long-term relationships with customers to drive business.
  • Works directly with the Store/District Manager to protect and drive the needs of the business.
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards.
  • Builds trusting relationships with peers and team; acts as advocate for the Brand.

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable.
  • Possess current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.

Benefits

  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations

Job title

Assistant Store Manager

Job type

Experience level

Junior

Salary

$19 - $38 per hour

Degree requirement

High School Diploma

Location requirements

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