Responsable d’Unité de Restauration gérant les opérations de restauration au parc Vulcania. Supervisant l’équipe, garantissant qualité et satisfaction client durant la saison.
About the role
- Assistant Store Manager at Coach driving sales results through employee development and mentorship. Ensures operational efficiencies while embodying brand standards and competencies.
Responsibilities
- Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
- Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
- Holds the management team accountable for personal productivity and management contribution
- Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
- Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
- Acts as brand ambassador in the market/mall to drive loyalty and business
- Resolves customer issues in a timely manner while being solution-oriented and forward thinking
- Develops team to build long-term relationships with customers to drive business
- Works directly with the Store/District Manager to protect and drive the needs of the business
- Ensures all daily tasks are completed without negatively impacting service of Coach standards
- Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
- Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
- Resolves performance problems using appropriate communication, coaching and counseling techniques
- Adheres to all retail policies and procedures including POS and Operations
Requirements
- 1 to 3 years of previous management experience in a luxury retail service environment preferable
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
- Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
- Ability to execute at a fast pace
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
- Incentive compensation
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